Important Notice Regarding Tarrifs 

Due to recent changes in tariffs implemented by the new administration, many retailers, including us, are experiencing increased stress across our logistics and supply chain. As a result, some orders may face unexpected delays.

We’re working closely with our partners to minimize the impact, and we truly appreciate your patience and understanding during this time.

If you have any questions or concerns about your order, please don’t hesitate to reach out to support@shiborithreads.com

What is my order status? 

Pre-orders ship once produced. In stock orders ship within 7-10 business days. With production and fulfillment being fully custom and done by hand, roughly 8-12 weeks is the norm to receive a tracking number for pre-ordered items (sometimes longer if the dye/garment is complex).

For those ordering from outside of the US, shipping can take longer. We are not responsible for any duty or custom fees incurred as a result of international shipping. Orders are not always guaranteed if there is a shortage in stock, in which case you will be fully credited or refunded.

What is your return/exchange policy?

We do not accept refunds, returns or exchanges, unless there are special circumstances, in which case you will incur a re-stocking fee. For any defects or damage, items are sold as-is and there is a 14-day return policy from the date of delivery.

Note: Variance in the dye pattern or print does not constitute defects. This is to be expected due to the bespoke nature of our garments. We highly recommend purchasing package protection as this will cover shipments that are lost, stolen, or damaged in transit.

Are Shibori Threads collaborations officially licensed? 

Yes, all collaborations are officially licensed.

How can I collaborate with Shibori Threads? 

Please reach out through our contact form for consideration.

What are your aftercare instructions? 

Machine wash cold with like colors or alone. Only use non-chlorine bleach when needed. Tumble dry on low. If the garment has chain drawstrings, remove before washing.

Note: all garments, whether tie dyed or not, will start to fade eventually. It's ultimately up to you to take care of your Shibori garment, and these are just some common steps you can take to prolong the lifespan of your item.

Do you have a size guide?

Take note that the sizing chart in the item description may not be entirely accurate due to the wash and dye process. Order a size up if you are unsure of your size. We do not offer refunds, returns, or exchanges for garments that are ordered incorrectly.