02/22/2023
2:22PM

What is my order status? 

Pre-orders ship once produced. In stock orders ship within 7-10 business days. With production and fulfillment being fully custom and done by hand, roughly 8-12 weeks is the norm to receive a tracking number for pre-ordered items.

For those ordering from outside of the US, shipping can take longer. We are not responsible for any duty or custom fees incurred as a result of international shipping. Orders are not always guaranteed if there is a shortage in stock, in which case you will be fully credited or refunded.

What is your return/exchange policy?

We do not accept refunds, returns or exchanges, unless there are special circumstances, in which case you will incur a re-stocking fee. For any defects or damage, items are sold as-is and there is a 14-day return policy from the date of delivery.

Note: Variance in the dye pattern or print does not constitute defects. This is to be expected due to the bespoke nature of our garments. We highly recommend purchasing package protection as this will cover shipments that are lost, stolen, or damaged in transit.

Are Shibori Threads collaborations officially licensed? 

Yes, all collaborations are officially licensed.

How can I collaborate with Shibori Threads? 

Please reach out through our contact form for consideration.

What are your aftercare instructions? 

Machine wash cold with like colors or alone. Only use non-chlorine bleach when needed. Tumble dry on low. If the garment has chain drawstrings, remove before washing.

Note: all garments, whether tie dyed or not, will start to fade eventually. It's ultimately up to you to take care of your Shibori garment, and these are just some common steps you can take to prolong the lifespan of your item.

Do you have a size guide?

Take note that the sizing chart in the item description may not be entirely accurate due to the wash and dye process. Order a size up if you are unsure of your size. We do not offer refunds, returns, or exchanges for garments that are ordered incorrectly.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™